Terms & Conditions

Last Updated: October 7, 2026

1. Program Description

CRESTON PEPTIDES ("we", "us", "our") operates an SMS/text messaging program called CRESTONPEPTIDES Alerts for customers and visitors who have opted in. Messages are sent from our U.S. toll-free number using an automatic telephone dialing system or similar technology.

Depending on the consent you provide (see Section 3), this program may include the following message types:

Account notifications — order and payment confirmations, order changes, backorder choices, refund/replacement updates, and other alerts about your account or an order you placed.
Example: "Payment confirmed for order #12345! We're preparing your shipment. You'll receive tracking info soon."

Delivery notifications — shipping confirmations with tracking, out-for-delivery and delivered updates, delivery delays, failed deliveries and return-to-sender alerts.
Example: "Your order #12345 has shipped via USPS! ETA: Sep 18.

Two-factor authentication and one-time security codes — codes used to verify your mobile number at opt-in, and to verify your identity for login or sensitive account changes.
Example: "CRESTONPEPTIDES: your SMS opt-in code is 123456. It expires in 10 minutes. Reply STOP to cancel."

Customer care — replies and follow-ups about an existing order or support request, including our automated response when you reply HELP.
Example: "CRESTONPEPTIDES Alerts: Support: [email protected] or +1(936) 247-3381. Reply STOP to cancel."

Marketing and promotional messages — product news, restock announcements and promotional offers. These are sent only to subscribers who provide the separate, optional marketing consent described in Section 3. If you opt in only to account, delivery, security and customer-care messages, we will not send you promotional texts.
Example: "CRESTONPEPTIDES Alerts: New batch COAs are live and BPC-157 is back in stock. Shop: crestonpeptides.com. Reply STOP to cancel."

Polling, surveys and feedback requests (non-political) — short product-quality, delivery-experience or customer-satisfaction questions about your own orders. These are never political, are never used for election, candidate, ballot-measure or advocacy purposes, and are sent only to subscribers who provide the separate, optional consent in Section 3.
Example: "CRESTONPEPTIDES Alerts: How was order #12345? Reply 1-5 (5 = great) or rate at crestonpeptides.com/contact. Reply STOP to cancel."

2. Age Verification — 21 and Older
Only

crestonpeptides.com sells research peptides intended for research use only, and both the website and this SMS program are restricted to people who are 21 years of age or older. Age is verified at three separate checkpoints:

Site-wide age gate. Every visitor must enter their full date of birth in a blocking age-verification screen before any part of crestonpeptides.com can be browsed. Anyone whose date of birth shows they are under 21 is denied access and directed off the site. See our Research & Age Disclaimer.

Account signup. Creating an account requires submitting a full date of birth, which is stored on the account record, and an account cannot be created by anyone under 21.

SMS opt-in. Both SMS opt-in forms — the public SMS Alerts Sign-Up page and the SMS section of Account Settings — require an explicit, separate, unchecked-by-default confirmation reading "I confirm I am 21 years of age or older." The opt-in cannot be submitted without it, and the confirmation is stored with the consent record.

If we learn that a subscriber is under 21, we remove their number from the program.

3. How You Opt In

There are two ways to join CRESTONPEPTIDES Alerts:

Public sign-up page (no account required). On crestonpeptides.com you enter your mobile number, confirm you are 21 or older, and check the consent box. We then text you a 6-digit code, and your opt-in is only activated once you enter that code — a double opt-in. Until you confirm the code, the verification code is the only message we send you.

Account settings. Logged-in customers can add their mobile number and enable SMS notifications, with the same age confirmation and consent language, in Account Settings → Notifications.

Both forms present the following consent, unchecked by default:

"I agree to receive automated account, order, delivery, security (one-time code) and customer-care text messages from CRESTONPEPTIDES at the mobile number I provided."

Promotional and survey messages require a separate, optional consent, also unchecked by default:

"Optional: I also agree to receive promotional offers and non-political survey/feedback text messages from CRESTONPEPTIDES.

Consent to receive SMS messages is not a condition of any purchase or of using our services.

You can browse the site, place orders and manage your account entirely without enabling SMS — order and shipping updates are always available by email and in your account's order history. We only send messages to the number you provided yourself; we never buy, rent or import phone lists.

4. Message Frequency

Message frequency varies based on your order and account activity — up to 10 messages per month. You may receive several messages for a single order (for example confirmation, shipped and delivered) or none at all if you have no active orders. One-time security codes are sent only when you or we initiate a verification.

5. Message & Data Rates

Message and data rates may apply. Charges depend on your mobile carrier and plan. Contact your carrier for details about your text messaging plan.

6. How to Opt Out

You can opt out of CRESTONPEPTIDES Alerts at any time by:

Replying STOP (or CANCEL, END, QUIT, UNSUBSCRIBE) to any text message we send you
Entering your number in the "Need to stop messages?" section of our SMS Alerts Sign-Up page — no account needed
Disabling SMS notifications in your Account Settings
Contacting us at the email or phone number listed below

After you reply STOP, you will receive a one-time confirmation that you have been unsubscribed, and we will send no further messages to that number unless you opt in again. You may re-subscribe at any time by replying START, by using the sign-up page, or by re-enabling SMS in Account Settings. Replying START restores account, delivery, security and customer-care messages only; promotional and survey messages require giving the separate optional consent again.

7. Getting Help

Reply HELP to any text message for an automated reply with our program name and support contact, or contact us directly:

Email: [email protected]
Phone: +1(936) 247-3381.

8. Supported Carriers

Carriers are not liable for delayed or undelivered messages. Our SMS program is supported by most major U.S. mobile carriers. Availability is not guaranteed for all carriers or devices, and the program is currently offered to U.S. mobile numbers only.

9. Privacy

Your phone number, opt-in consent record (including the date, time and the exact consent language you agreed to) and SMS opt-in status are handled in accordance with our Privacy Policy. We do not sell or share your mobile number or opt-in data with third parties for their own marketing purposes. Your number is shared only with the messaging providers that deliver these texts on our behalf.

10. Changes to This Program

We may modify or discontinue the SMS program, or update these terms, at any time. Continued participation in the program after changes take effect constitutes acceptance of the updated terms.